| FAQs About The Leadership Library®
We have made every effort to make The Leadership Library® easy to use. If you need help, we have provided below a list of the most frequently asked questions concerning The Leadership Library®. If you do not find your question below, please contact our subscriber support staff at techsupport@leadershipdirectories.com or (212) 627-4140. We welcome your comments and suggestions for improvements.
Getting Started
Before you read these FAQs, you may want to view our PowerPoint presentation for The Leadership Library®. This presentation provides step-by-step, visual instructions on how to use the database. Please click here to view the PowerPoint presentation. If you would like to view and print a PDF of these FAQs, please click here.
1. What is The Leadership Library®?
2. What data does The Leadership Library® include?
3. How does Leadership Directories, Inc. update the data in The Leadership Library®?
4. How do I log in to The Leadership Library®?
5. Can I get free training for The Leadership Library®?
6. What are the minimum system requirements for using The Leadership Library®?
7. Which browser is recommended for use with The Leadership Library®?
8. What types of log in access does Leadership Directories provide, and are they all the same price?
Common Problems and Questions
1. How do I contact subscriber support?
2. Why am I unable to log in?
3. Why am I having problems loading pages?
4. What do I do if I receive an error message while using The Leadership Library®?
Managing My Subscription
1. How many authorized users can access The Leadership Library® through my subscription?
2. Can I put links to The Leadership Library® on my organization's Intranet pages?
3. How can I change my username and password?
4. How do I remove a saved username and password (cookie) for The Leadership Library® from my computer?
5. How do I manage my account?
6. How can I find out when my subscription to The Leadership Library® expires?
7. How do I add users to my account?
8. How do I delete users from my account?
How to Search in The Leadership Library®
1. What are the different searching options?
2. Help With Searches
My Leadership Library®
1. How can I personalize The Leadership Library®?
2. How can I add a note to a listing that I am currently viewing?
3. How can I access a note that I have added to a listing?
4. How can I add a bookmark to a document that I am currently viewing?
5. How can I access a bookmark that I have added to a document?
6. How do I save a search?
7. How do I access a saved search?
8. How do I save a list format?
9. How do I load a saved list format?
Printing and Exporting Documents
1. Is there a limit on how many records I can export?
2. What is a record?
3. When am I actually exporting records?
4. What if I make a mistake and export records I do not want or need or cannot use?
5. What steps can I take to export only the records I need so I do not exceed my export limit?
6. How do I export data from The Leadership Library® and import it into Microsoft Access®?
7. How do I export data from The Leadership Library® and import it into ACT!®?
8. How do I export data from The Leadership Library® and import it into a Palm® device?
9. How do I export data from The Leadership Library® and import it into Outlook or Outlook Express?
10. Are there any restrictions on how I can use the data from The Leadership Library®?
11. To whom should I send comments and suggestions for how to improve The Leadership Library®?
Getting Started
1. What is The Leadership Library®?
The Leadership Library® is a unique personnel contact database of the institutional leadership of the United States. Integrating our 14 Yellow Book directories, The Leadership Library® enables subscribers to reach 400,000 individuals at 40,000 leading U.S. government, business, professional, and nonprofit organizations. Data is updated daily by our staff of editors. A subscription to The Leadership Library® includes access for five authorized users and an allowance of 10,000 downloads. We know of no other personnel database that offers current detailed contact information for leaders at such a broad scope of organizations.
2. What data does The Leadership Library® include?
3. How does Leadership Directories, Inc. update the data in The Leadership Library®?
Click here to read the Leadership Directories Quality Pledge.
4. How do I log in to The Leadership Library®?
Subscribers log in to The Leadership Library® by clicking on the blue login button in the upper right-hand corner of every page of the Leadership Directories Inc. web site, http://www.leadershipdirectories.com. You will then be prompted to enter your username and password. If you do not know your username and password, please contact your account manager
. We will e-mail you your login information. If you are unable to bring up the Leadership Directories, Inc. home page, you can log directly in to The Leadership Library® at the following URL: http://ldi.bvdep.com.
5. Can I get free training for The Leadership Library®?
Leadership Directories, Inc. offers free user training to help you and your colleagues get the most value from your subscription to The Leadership Library®. We conduct most training sessions by telephone and will conduct a training session in person if your offices are located in New York City or in Washington, DC, and you have a large group of trainees. Training sessions last approximately forty-five minutes and consist of a brief demonstration of the features and functions of The Leadership Library®, followed by a question and answer period to address the specific needs of your group.
In addition, Leadership Directories hosts Reception and training seminars throughout the year, where subscribers and those interested in The Leadership Library® can learn more about its browsing, searching, and exporting capabilities, and in particular how it can be a useful tool to members of their profession. This event features a brief presentation on The Leadership Library®, and an opportunity for attendees to participate in an individual hands-on training session with our knowledgeable staff.
Click here to attend one of our Reception and Training Seminars. All Leadership Directories Reception and Training Seminars are held from 8:00 to 10:00 am at the University Club of Washington, DC, 1135 16th St., NW, Washington, DC. Seminars include a continental breakfast.
To schedule an individual user training session for The Leadership Library®, please complete the request form on our web site by clicking here: http://www.leadershipdirectories.com/contact/request_free_training.aspx. You may also e-mail us at info@leadershipdirectories.com or call us at (212) 627-4140 to request training. We will get in touch with you promptly to schedule a session.
6. What are the minimum system requirements for using The Leadership Library®?
Internet System Requirements: The Leadership Library® has been optimized for Microsoft Internet Explorer version 5.5 or Netscape version 6.0 or higher and is compatible with Mozilla Firefox. Modem speed of at least 56k. Screen resolution of 1024x768 pixels.
7. Which browser is better to use with The Leadership Library®?
The site has been optimized to be used with Internet Explorer, Netscape, and Mozilla Firefox and but we recommend Microsoft Internet Explorer version 5.5 or above for the best performance.
8. What types of login access does Leadership Directories provide, and are they all the same price?
Leadership Directories offers username and password log in access that includes (for the base price) five unique individual username/password logins for your account. These must be assigned to five specific named individuals in your organization and may not be shared with anyone outside the named user group. Our system assigns login combinations randomly when we set up a new account, but your logins can be customized into easier to remember combinations. The features available through the My Leadership Library button (see below, How can I personalize The Leadership Library®?), such as saved searches, will be linked specifically to each individual login. In addition, each username/password combination can be customized to log in to a particular directory within The Leadership Library® in browse or search mode (see below, Can I customize my startup screen?). Blocks of additional users (in groups of five) may be purchased for half the base price of your subscription. Click here for current pricing information.
Leadership Directories also offers enterprise access subscriptions to The Leadership Library®. Please click here for more information.
To determine which subscription option is best for your organization, you should consult with a Leadership Directories relationship manager. To contact the relationship manager for your type of organization, please call us at (212) 627 4140 or e-mail us at info@leadershipdirectories.com.
Common Problems and Questions
1. How do I contact subscriber support?
Whether you're experiencing a technical problem or just need help using The Leadership Library®, our experienced user support team is available to assist you between 8:30 a.m. and 5:00 p.m. Eastern Standard Time, Monday through Friday. You will, however, find the answers to many common problems and questions below, saving you the time of waiting for a member of our team to respond and freeing our team members to deal with uncommon problems that require individual attention. To contact our subscriber support staff, you can:
Click on the Contact Us button from within The Leadership Library® and submit a comment with your contact information.
Send an e-mail to techsupport@leadershipdirectories.com with a detailed description your problem.
Call (212) 627-4140 and ask for user support for The Leadership Library®. When you call, please be prepared to let our receptionist know if you have a paid or trial subscription, and whether you are experiencing a technical problem (unable to login, slow page loading, etc.) or you need help using The Leadership Library® (how to search, how to create a mailing list, etc.). If all the members of our subscriber support staff are busy, you may be asked to leave a voice mail message. Please inform our receptionist if your need is urgent and you require help immediately.
Regardless of how you contact us, a member of our subscriber support staff will respond promptly. If you are connected to a member of our subscriber support staff, please begin by giving us your name, the name of your organization, and your telephone number so that we can reference your account and get back in touch with you if follow-up is necessary.
2. Why am I unable to log in?
The three most common log-in problems result from expired subscriptions or trials, incorrect usernames and passwords, and cookies stored on your computer. Descriptions of and solutions for all three appear below. If you are certain that none of these is the cause of your login problem, please contact our subscriber support staff for assistance.
Expired Subscriptions
If your subscription to The Leadership Library® has expired, you will see the following message when you try to log in:
Dear Leadership Library® on the Internet Subscriber,
You have been denied access to The Leadership Library® because your organization's subscription expired on [date].
You will be unable to log in until your organization renews its subscription.
To renew your organization's subscription and regain access to The Leadership Library®, please contact your colleague [Name], the account manager for your subscription. If you are the account manager, please contact a Leadership Directories, Inc. customer service representative directly by calling (212) 627-4140 or sending an e-mail to info@leadershipdirectories.com. You may also renew your subscription online at http://www.leadershipdirectories.com/order/renewal.aspx.
If you see this message, please contact our customer service department at (212) 627-4140 to renew your subscription.
Expired Trials
You will see a message similar to the one above if you have a trial subscription to The Leadership Library® that has expired. To request an extension of your trial, please contact the relationship manager who established your trial. If you do not remember the name or e-mail address of your relationship manager, please send an e-mail to us at info@leadershipdirectories.com with your name and your organization's name in the e-mail and EXTEND TRIAL in the subject line.
Incorrect or Lost Usernames and Passwords
If you are not using the username and password we have assigned for your subscription, you will continue to be prompted to enter your username and password again and again. If this occurs, please click on the lost password link, http://ldi.bvdep.com/Admin/Profiles/lostpassword.asp, to have your password e-mailed to you. When you receive the e-mail, please retype your username and password into the prompt boxes. DO NOT cut and paste your username and password from the e-mail. If you continue to be prompted for your username and password, please contact our subscriber support staff for further assistance.
Cookies Stored on Your Computer
If you checked the option to save your username and password when you first logged in to The Leadership Library®, your computer stored a cookie on your hard drive with your login information. If your login was customized at a later date, the cookie will continue trying to submit your old login information, and you will most likely see a blank screen when you try to log in. For instructions on how to delete your cookie, see below, How do I remove a saved username and password (cookie) for The Leadership Library® from my computer?.
Other Login Problems
Other login problems, such as page not found errors, may result from any of the following: our servers being temporarily inaccessible, improper configuration of your browser, aspects of your network setup that may interfere with your access to The Leadership Library® (such as firewalls), poor service from your Internet Service Provider, or heavy Internet traffic. If you have contacted our subscriber support staff and they have established that your login information is current and correct and our servers are available, we encourage you to contact your own organization's technical support staff for further assistance.
3. Why am I having problems loading pages?
Because you are accessing The Leadership Library®, the time it takes to load pages or generate lists will vary, depending on the speed of your Internet connection and general Internet traffic. If you are experiencing page loading problems or delays, please contact our subscriber support staff and be prepared to tell us the speed of your Internet connection (i.e., 56K dial-up, T-1 line, etc.) and to provide the exact text of any page not found messages or error messages you receive.
Problems loading pages may also result from the configuration of your browser or your organization's network servers. Our subscriber support staff can assist you with reconfiguring your browser. If we have determined that the problem is related to your network servers, please contact your organization's technical support staff for assistance.
4. What do I do if I receive an error message while using The Leadership Library®?
Capture and save the error by pressing Alt + Print Screen (Prt Scr), and then paste the screenshot into a new Word document. Email this document to techsupport@leadershipdirectories.com with a description (please be specific) of the actions you performed that generated the error message. Our technical support staff will investigate the problem and respond promptly.
Managing My Subscription
1. How many authorized users can access The Leadership Library® through my subscription?
The standard license for The Leadership Library® allows up to five (5) specific named individuals in your organization to access the database. Access may not be shared with anyone outside the named user group. Unauthorized sharing constitutes a violation of the end user license agreement and is cause for immediate termination of your subscription without refund. If you need access for more than five (5) authorized users, we offer licenses for additional users in blocks of five users at half the base price of your subscription. You can purchase additional users at any time during your subscription, and we will pro-rate the cost of the additional users based on your subscription's expiration date. If you are not taking advantage of the additional users to which your subscription entitles you, please use The Leadership Library® administrative site to set up your additional users or call our customer service representatives at (212) 627-4140. Instructions for using the administrative site can be found at http://www.leadershipdirectories.com/images/lloi/admwalk.pdf. You can also contact our subscriber support staff for assistance with establishing your additional users.
If you have enterprise access to The Leadership Library®, there is no limit to the number of individual users who may access the database. Instead, your total user group shares a number of concurrent-user seats. The number of concurrent-user seats determines the annual license fee for your subscription. For more information about enterprise access subscriptions, please click here.
2. Can I put links to The Leadership Library® on the Internet on my organization's Intranet pages?
You can put links to The Leadership Library® on the Internet, as well as direct links to each of the 14 directories within The Leadership Library®, on your Intranet pages. The direct link to The Leadership Library®is http://ldi.bvdep.com. For direct links to each of our 14 directories, please contact our subscriber support staff. When clicking on direct links, users will be prompted to enter their login information (unless you have enterprise access) and then be taken directly to the linked page.
3. How can I change my username and password?
To change your username and password, log in to The ormation Leadership Library® and click on "My Leadership Library" and select "Modify User Details" from the drop-down menu. Update your username and password and click on the "Update" button. If you have saved your username and password on your local computer then you will have to delete the old infbefore logging in with the updated username and password (see below, How do I remove a saved username and password for The Leadership Library® from my computer?).
4. How do I remove a saved username and password (cookie) for The Leadership Library® from my computer?
Click on the Start icon in the lower left-hand corner of your screen and select the Find option, then select Files or Folders. When the Find dialog box comes up, search for all files or folders in your computer's main hard drive named "bvdep" by typing "bvdep" in the Name box. This should locate a text file named "...@bvdep.txt" (e.g. jsmith@bvdep.txt or jsmith@bvdep[1].txt). Use the right-click button on your mouse to select this file and delete it, then close and reopen your browser. When you try to log in again, you should then be prompted for a username and password.
5. How do I manage my account?
The Leadership Library® offers account managers the ability to view summaries of their users' activity, and to manage multi-user subscriptions. This includes adding or removing users and changing usernames and passwords. The account manager may log in to the administrative web site of The Leadership Library® by clicking "My Leadership Library" and selecting "Account Administration" from the drop-down menu or just going to http://ldi.bvdep.com/Admin. Account managers can use the same username and password for logging in to The Leadership Library®. The Manage Company window will allow you to add or remove a user and view statistics.
6. How can I find out when my subscription to The Leadership Library® on the Internet expires?
After entering the Administration site (see above, How do I manage my account?) you can find out when your subscription expires by going to the Manage Company screen. This screen displays your company information and your expiration date.
7. How do I add users to my account?
If you are an account manager, you can add users to your subscription, up to the maximum number of authorized users you have purchased. Base subscriptions to The Leadership Library® include a license for five individual named authorized users, and additional groups of five users are available for half the base subscription price. You can purchase additional user licenses at any time, and we will pro-rate the cost based on the unexpired portion of your subscription.
To add users (up to your subscription limit), first go to the Administration site (see above, How do I manage my account?) and then click on the Manage Company button, then click on the Add User button at the top of the screen. This will bring you to a screen where you can enter information about your new user. When you have entered all the required information, click on the Next button at the bottom of the screen. This will bring you to a screen that enables you to send an e-mail to your new user with his or her username and password (along with the license agreement for The Leadership Library®). You may add an introductory note to the message by typing directly into the Body of Message box. When you are ready to send your e-mail, click on the Finish button at the bottom of the screen. You will then see a screen confirming that your user has been added.
To add another user, click on the Add Another User link. To return to your company information, click on the Company Summary button. If you try to add more users than your license allows, you will see a message indicating that you have reached the user limit for your subscription.
8. How do I delete users from my account?
If you are an account manager, you can delete users from your account by clicking on the Manage Company link on the Administrative site (see above, How do I manage my account?). Then choose on the User that you would like to delete from the drop down box. Once you have chosen the user, click the Delete User button. You must enter your account manager password before the deletion can take effect. Be sure to replace the user you deleted with a new user, so you can take full advantage of your subscription.
How to Search in The Leadership Library®
1. What are the different searching options?
The Leadership Library® has four modes: LLOI Search, Advanced Search, Build A List, and Browse, as well as a special Popular Searches feature:
The LLOI Search box is always present in the top frame of your screen, no matter what other actions you may be performing in The Leadership Library®. Enter any word or phrase into the LLOI Search box and results are returned, prioritized by relevance, for all instances of that word or phrase, regardless of where it exists in the database. Your entire results list is categorized by where the term is found, allowing you to click on a category to define the results by the data you need.
Use Advanced Search to view and hand pick entries from the various indexes. Advanced search enables you to view indexes specific to each Yellow Book, such as a congressional district within the Congressional Yellow Book, or an individual's assignment in the News Media Yellow Book.
Build a List provides subscribers with a user-friendly and powerful list building tool that allows you to search the entire database using more than 30 categories of criteria pertaining to both people and organizations. People Criteria, Organization Criteria, and Location Criteria can be used individually to build large lists or be combined to build targeted lists. Click on "Build a List" and proceed through the steps to select criteria, format your list, and export your file.
Browsing is best for finding organizations quickly, or viewing a department or office within its organizational structure. Browsing is also limited to one directory at a time.
The Popular Searches are those most frequently requested by our subscribers. Below is a list of those Popular Searches. You can access these by clicking on "Search," selecting "Popular Searches" from the drop-down menu and then selecting the Popular Search you want to launch.
U.S. Senators and Representatives
U.S. Senators and Representatives/State and District Offices
U.S. Senators and Representatives and Staff
U.S. Senate and House of Representatives Committee Chairs
U.S. Senate and House of Representatives Committee Staff
State Senators and Representatives
State Legislative Committee Chairs
Corporation and Financial Company Board Members
Trustees of Nonprofit Organizations
Federal Government Purchasing Officials
Top Financial Organizations Ranked by Assets Managed
Top Financial Organizations Ranked by Assets
Top Corporations Ranked by Annual Revenue
2. Help With Searches
Some searches are easy to perform with The Leadership Library®, and others are more complex, depending on the specific data you wish to find or list you wish to create. Below are some common problems and searches with which subscribers frequently need assistance.
How can I get a list of Fortune 1000® companies?
The Leadership Library® lists most of the Fortune 1000® companies in the Corporate Yellow Book and Financial Yellow Book. The easiest way to create a list roughly comparable to the Fortune 1000® list is to perform job function category searches in the Corporate and Financial Yellow Books, either individually or through the Some Yellow Books search feature, and select the job function category code "Head of Main Organization." This will isolate all the main companies in the Corporate and Financial Yellow Books and exclude subsidiaries. Then view the organization list. You may wish to compare this list to the Fortune list, as it will have more companies than you may want.
How can I find new CEOs of companies on any given day?
We highlight all new CEOs through the daily highlights feature on our free web site at http://www.leadershipdirectories.com. If you visit our home page each day and click on the Today's Highlights link, you can track these changes. In the bottom right-hand corner of the Highlights page, there is a rolling one-week archive of past highlights - useful if you miss a day or two. Also, if you click on the link to our promotional page for the Corporate Yellow Book down the left-hand side of our page, then look in the lower right-hand corner of that page, you'll see links to each print edition's editorial column. In these columns, the editor provides a list of all new CEOs in the current edition. We also do this in our Financial Yellow Book for CEOs, our Associations Yellow Book for CSEs (chief staff executives), and our Law Firms Yellow Book for managing partners.
How can I get information on Congressional District Zip Codes?
The Leadership Library® has a search feature in the Congressional Yellow Book that enables you to type in a specific zip code (five- or nine-digit) and find in which U.S. congressional district the zip code is located. To perform this search, use the Advanced Search mode in the Congressional Yellow Book and select the Area Represented - Zip Code index. It is not possible to generate a list of all members of Congress and their associated district zip codes. The printed edition of the Congressional Yellow Book contains a list of each member's five-digit district zip codes.
Can I get a list of vacant positions from The Leadership Library® on the Internet?
Click on "Build a List" and select the "Specialty Data" menu under "People Criteria." Under "Job Status," put a check in the box next to "Vacant." Hit "View Results." When exporting this list, be sure to first click on "Format List" and select "include" for "Vacant Positions." Vacancies are normally set to be excluded from exported files, so you will have to change this default setting.
I have duplicate names in my search results list. How can I get rid of them?
You will see duplicates after clicking "View Results," but they will disappear when you click on "Format List" and select "Preview." One of the default settings of The Leadership Library® on the "Options" page excludes duplicates. You can also choose to include them by changing this setting.
Is it possible to search in The Leadership Library® by gender to isolate lists of male or female executives?
Click on "Build a List" and select the "Biography" menu under "People Criteria." Drop down and click on "Gender," then put a check in the box next to "Female or Male." Hit "View Results." You can combine your gender selection with any other search criteria in Build A List.
How can I get a list of just the highest officials, in business, government, professional, or nonprofit listings?
Use the job function category code "Head of Main Organization" to create a list of organization heads across some or all Yellow Books. In addition, for government listings only, you can use the code "Top Government Official."
Are the maps that appear in the printed directories available in The Leadership Library®?
The maps are only available in the printed directories at this time.
My Leadership Library®
1. How can I personalize The Leadership Library®?
You can personalize The Leadership Library® by linking notes to listings and bookmarking frequently viewed listings. You can also save search queries and list formats, load previously saved searches and saved formats, and call up searches or documents that you have recently created or viewed.
2. How can I add a note to a listing that I am currently viewing?
To add a note to a listing currently being viewed, click on "Add Note" in the tool bar along the base of the blue main menu. Enter a title for the note and text of your choice and click "Save." Noted pages will display a link at the top of the listing that says Personal note available for this document. Click on the note icon to view the note.
3. How can I access a note that I have added to a listing?
To access a note that you have added to a listing, click on the "My Leadership Library" button and choose the View Notes option Click on "View/Edit" to read or change the note. Click on "View Listing" to browse the listing to which the note is attached. You can also delete or export notes from this screen by putting a check in the box next to the note and clicking on "Delete Checked Notes" or "Export Checked Notes" at the bottom of the list.
4. How can I add a bookmark to a document that I am currently viewing?
To add a bookmark to a listing that is currently being viewed, click on "Add Bookmark" in the tool bar along the base of the blue main menu. Enter a title for the bookmark and click "Save."
5. How can I access a bookmark that I have added to a document?
Click on the "My Leadership Library" button and choose the "View Bookmarked Documents" option to load previously bookmarked documents. In the bookmarks window, click on the title of the bookmark to browse the bookmarked document. You can also delete bookmarks from this screen by putting a check in the box next to the bookmark and clicking on "Delete Checked Bookmarks" at the bottom of the list.
6. How do I save a search?
7. How do I save a list format?
8. How do I access a saved search?
The Saved Searches button, which can be selected after clicking on My Leadership Library will call up a window with a drop-down menu of all of your previously saved searches. Note: When you save a search, you are saving the query, not the results associated with the search. To save the results list, you must export the list.
9. How do I load a saved list format? (also can see list of saved formats).
Printing and Exporting Documents
1. Is there a limit on how many records I can export?
The terms of your subscription established at purchase or renewal determine the number of records you can export during each 12-month subscription period from The Leadership Library®. If you are not sure of your export limit, please contact our user support team or your Leadership Directories relationship manager. Your limit is for your entire account (not per individual user), and it is an annual limit for the 12-month duration of your subscription. Unused exporting privileges cannot be carried over to the following 12-month period.
2. What is a record?
A record is a line in the results list you bring up after completing a search. A record is an individual name with contact information if you have brought up the person list, or an organization name with contact information if you have brought up the organization list.
3. When am I actually exporting records?
You are exporting records only when you click on the Export button, at the bottom of the export page and then click "Export" again in the pop-up that appears. This pop-up will display the number of records you are currently still able to export (not including the export you are about to perform). Searching for names or organizations, viewing results lists and formatting results lists is not exporting and will not count against your 12-month limit.
4. What if I make a mistake and export records I do not want or need or cannot use?
If you export records mistakenly, contact our user support team immediately at techsupport@leadershipdirectories.com to report the problem so that we can discuss it with you and when appropriate issue a credit and reset your limit. You will need to e-mail us the file you exported and indicate in your e-mail that you have not retained a copy.
5. What steps can I take to export only the records I need so I do not exceed my export limit?
Subscribers can do the following to limit the number of records exported:
1. Try to refine your search as much as possible, using all the relevant search indexes. Many subscribers are not aware that the search indexes in Advanced Search and Build A List can be used in conjunction with one another to create smaller more targeted results lists. For example, if you are searching in the Law Firms Yellow Book and looking for law firm librarians located in California, you do not have to select librarian, export the list, sort by state, and delete every state except California. You should instead select librarian from the management and administration category index AND California from the state index to create your list.
2. Use the Options page (accessed by clicking on "Format List") to exclude duplicate records, exclude vacant records, exclude organization or people records, exclude non-U.S. records or APO/FPO address records, or exclude records not containing phone, fax, or e-mail.
3. If possible, use the check boxes to the left of each record in your preview list to indicate the records you want to include in your export and click "Remove Unchecked Records". If you want to export most of the records in your list and exclude a few, check the records you wish to exclude, and click on "Remove Checked Records." If you only want to export a few records from your list and exclude the rest, check the records you wish to include, and select the Export Selected option from the Export popup window.
4. Eliminate exporting records you may have already exported by using the "Exclude Previous Exports" option of the Export page. The database remembers every export you've done, and by putting a check in the box next to "Select Previous Exports" on the Export screen, you can choose to run your current export past an old to eliminate any duplicate names between the two.
5. On the Export page, instead of choosing the export all records in from your results list, you can choose to export only a certain number of records, to be pulled from the top of the list, or selected randomly from the list.
6. Do not hesitate to ask us for help. If you are unsure of how to create the results list you want, contact our user support team at techsupport@leadershipdirectories.com or click on the Contact Us button in the upper right-hand section of your screen from within The Leadership Library® on the Internet. We recently helped a subscriber reduce a list from over 34,000 names to under 1,000, saving the time of sorting and deleting unwanted records in Excel.
7. Do not be surprised if we contact you. We are alerted when subscribers are exporting records from The Leadership Library®. If these alerts indicate a problem, such as repeated exporting of the same number of records or exporting a large number of records, we will contact you to offer assistance and training.
8. If you need help exporting or with any other issues concerning The Leadership Library®, we encourage you to take advantage of our free user training program. Please contact your relationship manager, complete the training request form on our web site at http://www.leadershipdirectories.com/contact/request_free_training.aspx, or e-mail us at info@leadershipdirectories.com to request training. You are also welcome to attend our free reception and training seminars held at the University Club in Washington, DC. You can register online for these at http://www.leadershipdirectories.com/contact/seminar_schedule.aspx.
If you are planning to export substantial amounts of data from The Leadership Library® for use in a CRM, internal database, or contact management program, please consult with your Leadership Directories relationship manager to discuss your options. Our Custom Data Integration Services program, which enables you to receive a direct flow of data from our database, may be the best solution for your needs. For more information on Leadership Directories Custom Data Integration Services, please click here.
6. How do I export data from The Leadership Library® on the Internet and import it into Microsoft Access®?
Export your results list into the .dbf format and follow the instructions in Access® for importing files.
7. How do I export data from The Leadership Library® and import it into ACT!®?
A PDF file of instructions for exporting data from The Leadership Library® and importing it into ACT!® is available by clicking here.
8. How do I export data from The Leadership Library® and import it into a Palm® device?
A PDF file of instructions for exporting data from The Leadership Library® and importing it into a Palm® device is available by clicking here.
9. How do I export data from The Leadership Library® and import it into Outlook or Outlook Express?
A PDF file of instructions for exporting data from The Leadership Library® and importing it into Outlook Express® is available by clicking here.
10. Are there any restrictions on how I can use the data from The Leadership Library®?
Please review our Leadership® Online License Agreement available at: http://www.leadershipdirectories.com/content/LeadershipOnline_UserLicense.doc. You may also contact your relationship manager with any questions.
11. To whom should I send comments and suggestions for how to improve The Leadership Library®?
You can send us comments concerning and suggestions for improving The Leadership Library® by clicking on the Contact Us button from within The Leadership Library® or by sending an e-mail to us at info@leadershipdirectories.com. We always appreciate hearing from our subscribers, and many of our best ideas for improving The Leadership Library® have come from you. Occasionally, subscribers will send us information on personnel changes of which they have become aware that are not yet reflected in The Leadership Library®. Please feel free to use the Contact Us button to send us this type of information. Our subscriber support team will pass it along to our editorial staff, who will research any changes and update The Leadership Library® accordingly. |
